Technical Writing & Training - October 1987 to Present
I have over 20 years of experience with a variety of companies and have significant expertise in Technical Writing and Training
- Strong background in:
- Requirements gathering
- Business model documentation
- Process mapping
- Application analysis and selection
- Software implementation/rollout
- Experience in creating project plans, software requirements specifications, procedures manuals.
- Skilled in:
- Technical documentation (MS Word)
- Management presentations (MS PowerPoint)
- End-user training materials (Adobe PageMaker/Photoshop/Acrobat, Quark Xpress).
- Classroom teaching experience at Academy of Art College, Kaiser Permanente and Corporate Images, Inc.
- Experienced in curriculum development and training.
- Published author of Understanding Presentation Graphics (Sybex, 1992).
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